7/13/18 Vero Beach, FL
Thank you for the quick response and subsequent visit to see the issue. Due to nature of the work and quality job your crew provide, I thank you for your professionalism and commitment to customer service. Honestly, I hope we don't have to use RRO for a long time, but I know if we do your company will provide great service.
6/18/18 Vero Beach, FL
Thank you again for taking care of us. Not used to receiving an invoice with a cost reduction. Much appreciated.
3/7/18 Vero Beach, FL
What a nice surprise! To received a bill less then expected. Any way you could do my daughter's house? We love your work!
2/2018 Stuart, fl
Thank you .. All fixed!!! Will always recommend your company!
11/18/17 Vero Beach, Fl
Thank you for a job well done! I sincerely appreciate your hard work and fast response to repair my leaking roof. I'll know who to call if I have any future problems. Best regards and thanks to all!
11/13/17 Vero Beach, FL
Several months ago, your company repaired a leak in our roof and my husband and I wanted to thank you for the quality job that was done. During Hurricane Irma our roof was "tight and dry" inside. Your office staff is very professional and the workers that came to the house were as well. Thank you so much!
10/26/17 Vero Beach, Fl
Jim - I received your refund check for $35.00. I've added $35.00 of my own and sent a check for $70.00 to WQCS. It is a real pleasure doing business with you. You're such a great asset to the area.
10/2017 Vero Beach, Fl
Jim, Dave & Beckie: Thank you so much. We lost small cap tile only during IRMA. This week 24 inches of rain and during IRMA - I HAD NO LEAKS. Your team always impresses me with their work.
7/23/2017 Vero Beach, FL
I just wanted to thank you for getting my repair done as quickly as you did. I really appreciate it very much. Also, I would like to mention that Scott and Simon were great. They worked very hard, professionally and friendly. I have recommended Roof Repairs Only to several people with roof issues and I will continue to do so. Thanks and regards.
7/20/17 Vero Beach, Fl
Thank you for a Job well done.
5/5/17, Port St. Lucie, Fl
Very happy with the repairs you completed and very appreciative of the final bill coming in less then the projected cost.
5/1/17 Vero Beach, Fl
Thanks Jim. Great job and that's not only for picking up the third leak but also for going forward to fix it. Perfect! Just the way I want to do things. You folks deserve to have the good business that you do. Thanks again.
4/12/17 Vero Beach, Fl
Thank you! And Jim, as a perfectionist myself, it is very nice to work with another one.
3/2017 Vero Beach, Fl
Thanks for a great repair job.
2/9/17 Vero Beach, FL
Thank you very much for your work ethics.
12/31/16 Indian River County, Fl
I'm glad that you are the ones who fixed my roof. You are a hard working crew and nice to have around. I feel confident that my roof will last through many more storms.
11/11/16 Vero Beach, Fl
Thank you for completing the work so quickly and below estimate. I greatly appreciate your help, especially when you are extremely busy after the hurricane.
11/7/16 Vero Beach, Fl
I was so impressed y the courtesy of your workers. They made the inconvenience of a roof repair to be very tolerable. I'm so glad that I chose your company.
8/26/16 Indian River County, Fl
It was a couple of weeks ago that I met members of your roofing team on a scorching summer afternoon. The work you did those hot days will be a major relief to the kids and adults who regularly meet under the newly installed roof.
To receive your gift this morning was a totally unexpected and quit moving experience, Thank you and know that we gladly proclaim "Roof Repairs Only" the official roofers for our church.
7/22/16 Port St. lucie, Fl
Thank you and referring to your statement "We are pleased to remit under projection" on your invoice, I am quite sure I am more pleased then you are.
7/19/2016 Port St. Lucie, Fl
Really Happy Customer!
6/2016 Indian River County
Fabulous Job! Fabulous Bill!
4/6/16 Port St. Lucie, Fl
I was delighted to hear I would be billed once the job was completed; not often now a days but refreshing. I will recommend your services to friends and neighbors as I am most pleased with the results. Thanks again!
4/1/16 Indian River County, Fl
WOW! Maybe a first even for me! (Seeing and invoice less that proposed cost)
3/2016 Vero Beach, Fl
Thanks for your help, Fidel & Roberto are excellent workers and the job looks great.
3/2016 Indian River County, Fl
Thank you! Your whole crew was terrific.
2/2016 Indian River County, Fl
I want to thank you again for the great response.
12/24/15 Indian River Count, FL.
We can't say enough about the courteous, efficient service from your office and employees who worked on our roof. When we received your proposal we felt the cost was excessive. Now, after you have completed our repair, We feel fully confident we received a quality repair for a fair price. We will refer you to anyone looking for an honest, efficient roofing contractor. We thank you for your professionalism at all levels.
11/9/15 Indian River County, Fl
Jim, You have a great crew. Hang on to them.
10/28/15 Vero Beach, Fl
Thank you for your prompt service. Your employees were pleasant and accommodating. They were very neat and worked hard. I just wanted you to know that. Thank you.
10/21/15 Brevard County, Fl
Its always a pleasure working with professionals - particularly when the ultimate client is happy and appreciative.
10/20/15 Brevard County, Fl
My recent experience with the roof repair was exceptional. The owner Jim Parks and his 2 employees were a pleasure to deal with and did an amazing job.
8/2015, Indian River County
Thank you for your great service, I will recommend you to my friends.
6/20/15 Vero Beach, Fl
Thank you for taking such good care of me with my leaking roof. Your workers are excellent and very nice to have working on one's home.
5/9/15 Orchid, Fl
Thank you .. how many companies in this world give you an estimate and come in under the estimate. You are very special.
Thank you for all you help and a job well done.
Many thanks for a great job and under the bid!
Thank you so very much for your rapid and, so far, complete repairs to our church's roof. We also thank you for the donation back to our parish community of faith.
There are not many vendors who even think about the work the churches, synagogue or mosque in reaching out to our community. How kind of you to give back - or rather "pay it forward".
We are thankful for your good work and your caring for our community of Vero Beach. Blessing on you and all that you do.
1/8/15 Sebastian, fl
We left town knowing that the job was going to be completed in our absence over the holidays, so we mailed in our check for the estimated cost prior to leaving. It was a wonderful surprise to come home and find the work completed and a refund of our over payment waiting in the mail.
10/2014 Stuart, Fl
Thank you for your courtesy calls from scheduling the repair and with the notice of delay due to weather.
10/2014 Vero Beach, Fl
Your men are great! A credit to you.
10/2014 Indian River County
Thanks for getting to this so quickly and under the estimate. Always a nice surprise.
10/2014 Port St. Lucie, Fl
Thank you for a painless roof repair experience, from the 1st phone call to the bill. No clean up, your guys are great, I'd happily recommend your company to anyone, thanks again.
10/2014 vero beach, fl
We appreciate the excellent service and attention to costs!
Thanks for they very a professional job on our roof and chimney. Your team did an excellent job, as did you!
9/2014 Vero Beach, Fl
Thank you very much! You're the best! I appreciate your professionalism and prompt attention. You will be highly recommended.
8/2014 Sebastain, fl
Thank you for "Being You" and what a great surprise at the end of the job for the bill to be less then expected.
4/30/14 Vero Beach, Fl
Thanks, nice to get a bill lower then the estimate!
4/24/14 Vero Beach, Fl
Thanks and your crew were very pleasant and efficient.
4/16/14 Vero Beach, Fl
Thanks, nice to get a bill lower then the estimate.
4/15/14 Vero Beach, Fl
Thank you for the excellent work and the excellent breakdown of costs.
4/11/14 Vero Beach, Fl
Just received your bill, its much less then your estimate, Wow, that never happens!
4/5/14 Port St. Lucie, Fl
Used your company twice, both times you have been right on the money!
3/28/14 Indian River County, Fl
Just wanted to let you know how impressed I am with your guys, Can't say enough.
3/2014 - Orchid, Fl
Thank you to you and your crew for a job very well done.
2/2014 - Martin County
Thank you for your service.
1/2014 - Vero Beach, fl
Thank you for your quick response and workmanship.
11/2013 - Vero Beach, Fl
Over the course of my years, I have noticed a gradual decline in customer service at all levels in our society. Many companies seem to have lost their understanding of both honest and concern for their customers. It has become increasing difficult to find a company that communicates, honestly prices their services and follows through on their representations.
I am truly delighted that the recommendation made by our local pool company to use your company on a roof problem has helped restore my confidence that wonderful companies with great people and values still exist. His call to your office stated the process. you followed with an action plan, inspection, cost estimate and a quick start. That process was followed by an on time start, completion and careful follow-up on key issues.
The final touch was a concern on the part of David that there might be some interior issues that should be reviewed and evaluated. A meeting was scheduled and the issued thoroughly discussed with conclusions noted. Not only did we received the best of service and workmanship the total charge was $2,300.00 below the estimate.
You and your team are establishing a reputation, in a difficult industry, that should be a standard that others seek. Great communication, on time execution, superior workmanship and an extraordinary concern regarding the knowledge and satisfaction of your customer.
Congratulation on creating an organization and team that restores the classic view of execution coupled with an embedded concern for your customer.
9/2013 Vero Beach, FL
With thanks to all who completed a great job and meticulous cleanup..... in spite of the weather
7/2013 Indian River CountyYou do excellent work. You have fixed the leak and you have gained a very happy customer.
6/2013 Indian River County
I was very impressed with the courteous workmen who repaired our roof. They answered my questions politely and made certain the work are was properly cleaned when the completed the job. Thank you for quality service.
5/2013 Vero Beach, Fl
Your guy did a great job and I really appreciate the fact that he was so efficient. Your office mailed me the bill a short while ago and I am indeed very pleased with the final charges.
Thanks for your professionalism and for a job well done.
5/2013 Vero Beach, Fl
If I had the expertise in your business of repairing roofs , I would like to work for you.
1-21-13 Vero Beach, Fl
I would like to thank you and your employees for the outstanding service you provided during our roof repairs. Your employees were polite and professional. I never heard a curse word not music playing. After the job they picked up every piece of debris. Also, the job was completed when promised. My wife and I have engaged in numerous home repair/improvement projects over the past few years. Your company was among the best.
9-10-12 Jupiter, Fl
Thank you, your guys were hard working and courteous. Will recommend!
8-10-12 Sebastian, Fl
Thank you so much for your professionalism and efficiency.
8-9-12 Melbourne, Fl
Very much appreciate your straight dealing, especially as work was more extensive then originally anticipated.
7-13-12 Fort Pierce, Fl
Thank you so much for a speedy and professional job.
7-10-12 Vero Beach, Fl
We really appreciate the great job you did for us.
6-20-12 Royal Palm Beach, Fl
Thank you so much for returning my roof back to normal and for such professional service.
6-11-12 Vero Beach, Fl
Thank you for a speedy and good repair!
5-9-12 - Boynton Beach, Fl
They did an excellent job, Thank you.
4-18-12 Port St. Lucie, Fl
Job well Done, David was super to work with.
3-26-12 - Fort Pierce, Fl
I called Roof Repairs Only early on Friday afternoon after losing patience with the third failed attempt to fix my roof leak by another company. David was on my roof at 9:00 am on Monday. He listened to what I had to say, looked at the plastic patch I had put on myself, inspected the roof and roof/balcony walls seam, looked at the other company's prior work, put his finger on a spot and said he could feel the problem right in the middle of the area I had been arguing was the leak source. He met a work crew at my home that Friday and showed them what he wanted done. The roof was sealed and we were leak free by afternoon. The following Tuesday the shingles were put back in place. David then came by to inspect the work two days later and said he would repaint the flashing and wall marks if I could get paint from the association. I got paint and he came back two days later and did the painting himself. The professionalism of this company is in marked contrast to what I was seeing from previous company that dragged work out for weeks without a successful repair. If you want the cheapest price you can get for a band-aid patch, look elsewhere. But if you want your roof quickly, efficiently and professionally repaired with care for the long term, call Roof Repairs Only.
Thanks again to both you and your courteous work crew.
2-2012 - Indian River County
I wanted to thank you for the follow up call. As a struggling business person myself, old fashion business ethics mean a lot to me.
1-2012 - Palm Beach County
Thanks again for being reliable and dependable! Also for staining the shakes to blend - they look great.
12-5-2011 - Vero Beach, Fl
We were very pleasantly surprised, as you know, to get your bill because is was somewhat less than estimated.
Thank you very much indeed for this and for carrying out a very efficient repair whilst we were in residence. We know you rearranged your workmen to accommodate our hopes of carrying out the repair whilst we were there, wonderful, thanks again.
We shall ensure all our Vero Beach friends are told about your firm and although we hope this will not occur, we will have no hesitation to have you back again should we have any further leaks in new areas.
9-2011 Vero Beach, Fl
Thank you for your work and being so speedy
8-13-11 Sebastian, Fl
This was the first time dealing with Roof Repairs Only. I want to tell you that my wife and I are very happy with your company. Your men were very polite, did a great Job arrived on time. When the job was done I had a check ready for them, they said they didn't need it as we would be billed later. 95% of other contractors would not have left with out a check.
I like the way you run your business. If we ever have friends who have a roof problem you are number 1.
7-2011 Vero Beach, Fl
Thanks for your help. Your men did a fine job. My thanks to them too. We're very pleased and send you our best.
6-10-11 Port St. Lucie
Thanks for great Service.
5-19-11 Palm Beach County
Rarely do you find a competent and completely honest roofer. Jim Parks and Roof Repairs Only staff have my total confidence. I always feel like I've gotten a real bargain with their repairs. It gives me much comfort to know I can rely on and trust their work. Roof Repairs Only is the best!
12-3-10 Indian River County
I have utilized the services of Jim Parks, owner of Roof Repairs Only, Inc. regarding various roof repairs over the past 20 years. My experience with Jim and his company has been quite favorable. In particular, I have noticed that Jim Parks takes the time to perform a quality forensic examination of the roofing structure, which enables him to provide the homeowner with an accurate diagnosis of the problem and the recommended treatment.
By doing so, unnecessary work is avoided and the actual problem is fixed.
I have also found that Mr. Parks simply will not perform a sub-standard or patch repair. His work comes with a warranty, therefore it must be done correctly. based on my personal experience with Jim Parks at Roof Repairs Only, Inc. I would not hesitate to recommend him to my friends.
10-26-10 Palm City, Martin County
Impeccable Service, you really know how to run a company. Your workman knew exactly what they were to do and were great.
9-11-10 Vero Beach
Thank you so very much for such a great job! David, Jose and your crews were most professional and thorough with the entire repair.
8-7-10 Indian River Shores
Many, Many thanks for my new chimneys. They look great and my worries about their shaky condition is over.
You have a wonderful crew and the intense heat made their job very difficult. I highly praise them for their endurance.
3-4-10 Malabar, Brevard County
A special thank you to Chris for coming on a cold and blustery day to not only check our concerns, but to remedy them. We are satisfied with the work done (again thank you). No need to meet with Barry tomorrow or Monday, unless it is part of the process, We will get your check in the mail this evening. We may in the near future want to contract with you for replacement of skylight windows.
2-1-10 Port St. Lucie
Thank you for a very smooth and professional business transaction!
1-29-10 Port St. Lucie
Thank you for the prompt service, being here when promised, and sending a very nice man to do the work.
Hopefully now those darn raccoons will stay out!!
If anyone needs roof work done I will recommend your company.
1-22-10 Vero Beach
Hello "Roof Repairs" and J. Parks. Thanks for your help with my roof project. The new roof is being installed on 3-22-10
7-5-09 Melbourne Beach
I want to thank you Jim Parks and your workers for a job well done. After so long I am now able to be reassured no more leaks and ceiling falling around my living rooms no more. Thank you again for the lower price quote.
11-25-08 Vero Beach
James R. Parks, et al: I would like to add heaps of praise on Chris, who did such an amazing job that it took me three days of peering at the roof with binoculars to find the repairs. He has an eye for color worthy of Martha Stewart; I did not think it possible that color could be so well matched to an 18 year old roof. He is an employee to be treasured. Best Wishes.
8-14-07 Sea Grove IRC
Dear Jim: I would like to take this opportunity to thank you for all of your help in resolving this dilemma. Your staff did an excellent job of finding and correcting both of the roof and balcony leaks, as well as the upper cabana walkway leaks. All of their work was performed neatly and professionally, including clean-up at the conclusion of each day’s work. Fidel was especially knowledgeable and informative, and he, as well as all of your workers, were pleasant and easy to work with.
7-16-07 Moorings Vero Beach
I really appreciate the thoroughness of your work and itemized detail work. No hurricane will touch the chimney. Many Thanks.
5-5-07 Orchid Island
Jim: Thanks for your expeditious response to my request for tightening up my roof. Hope to see you at Burger King soon.
2-14-07 Johns Island
Dear Jim: We were very pleased with your expert crew. Please let them know we think they are terrific. Another hurricane season approaches and we are a lot less worried than before. If the worst happens I hope you will help us out. Many - Many Thanks.
1-21-07 Vero Beach
Dear Jim & Dave: We are very pleased at the way you handled the leak. The plumber has been here and replaced the pipe joints. Let us know if we owe you any additional money.
1-11-07 Indian River Shores
Call in appreciation for you closing up the outside of the roof, eliminating entry for the rodents. We appreciate the good work.
3-1-06 Vero Beach
The men who did the job were so efficient and pleasant, I’m certain they did a good job for me. Of course I am unable to see the roof repairs but based on the behavior of the men - it has to be a perfect repair. I will be using your companies name when my friends ask do you know a good roofer? I will refer to Roof Repairs Only!
10-10-05 Vero Beach Jim: Thank you for the estimate and return of my deposit. You are a gentleman and a true professional.
5-2-05 Grand Harbor
Dear Jim: Thank you for getting my roof repaired. I know you busted your butt getting tile and I appreciate all of your efforts. We are leaving for the summer in two weeks and thanks to you I can leave knowing I have a sound roof.
4-22-05 Grand Harbor
Hi Jim: Thanks for having the work done on our roof - Fidel and Marcelo did a great job. They are excellent workers, friendly and good to have here doing the job. You can be very proud of them Best Regards.
4-4-05 Grand Harbor
Hi Jim: Thanks for coming over with Dave to check out the leak and the possible causes - really appreciate your help and support. Best Regards.
10-22-2004 Johns Island
Roof Repairs Only. You were so kind to answer my request for help on my roof, so I am replying to inform you that another firm arrived just hours before your letter arrived. These are difficult times and I hope we can do business again when thing are not so Topsy turvy. I sincerely thanks you.